57j77 Privacy
Policy

57j77 operates the online betting and live casino platform accessible at 57j77.io (the "Platform"). This Privacy Policy explains the data practices of 57j77 in relation to all users of the Platform, including registered players and non-registered visitors.

This Privacy Policy applies to personal data collected through the 57j77 website, the in-platform account dashboard, mobile interfaces, customer support channels, and any other touchpoint through which a user interacts with 57j77.

57j77 is committed to processing personal data in a transparent, lawful, and responsible manner. The Platform serves players primarily based in Bangladesh, and this Privacy Policy reflects the data protection expectations of that market. All support and data-related queries are handled by the 57j77 team operating on Bangladesh Standard Time (BST, UTC+6).

This Privacy Policy is incorporated by reference into the 57j77 Terms & Conditions. Terms defined in the Terms & Conditions carry the same meaning in this Privacy Policy unless the context requires otherwise.

57j77 collects the following categories of personal data from players and platform visitors. We collect only what is necessary for the purposes described in this Privacy Policy.

57j77 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where the collection of identity verification documents incidentally includes such information. Where such data is incidentally collected, it is used solely for the purpose of identity verification and is not processed for any other purpose.

57j77 uses the personal data it collects for the following specific purposes. We do not use personal data for any purpose that is incompatible with the purpose for which it was originally collected without your explicit consent.

• Account creation and management: To register your Account, maintain your player profile, and enable access to all platform products and features.
• Identity verification (KYC): To verify that you meet the 57j77 eligibility requirements, including the 21+ age requirement, and to comply with know-your-customer obligations applicable to online betting platforms.
• Payment processing: To process BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, and banking partners, and to maintain a complete and accurate transaction record on your Account.
• Platform operation and security: To detect and prevent fraudulent activity, money laundering, unauthorised account access, and other prohibited conduct as defined in the Terms & Conditions. Device and session data is used to identify unusual access patterns and protect the integrity of the platform.
• Responsible gaming: To monitor player activity and identify patterns that may indicate problem gambling behaviour, to deliver responsible gaming alerts and reality checks, and to administer deposit limits, session time reminders, and self-exclusion requests.
• Customer support: To respond to support queries, process disputes, and maintain a record of communications relevant to any open or historical support case.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications. Players who have not opted in will not receive marketing emails. All marketing communications include an unsubscribe mechanism.
• Legal and regulatory compliance: To fulfil any legal obligation imposed on 57j77 by applicable law, including anti-money laundering record-keeping requirements, and to respond to lawful requests from regulatory authorities or law enforcement agencies.
• Platform improvement: To analyse aggregated, anonymised usage data in order to improve the performance, design, and product range of the 57j77 platform. Aggregated analytics data does not identify individual players.

57j77 processes personal data on one or more of the following lawful bases, depending on the category of data and the purpose of processing:

• Contractual necessity: Processing that is necessary to perform the contract between 57j77 and the player — specifically, the Terms & Conditions governing Account registration and platform use. This includes registration data processing, payment processing, and betting activity recording.
• Legal obligation: Processing that is required to comply with a legal obligation applicable to 57j77, such as anti-money laundering record-keeping obligations. This basis applies to identity verification data, transaction records, and certain communication records.
• Legitimate interests: Processing that is necessary for 57j77's legitimate interests, provided those interests are not overridden by the player's own privacy interests. This basis applies to fraud detection, platform security monitoring, and aggregated analytics for platform improvement.
• Consent: Processing for which 57j77 relies on the player's explicit, freely given, and specific consent. This basis applies to marketing communications. Players who have provided consent may withdraw it at any time by contacting [email protected] or adjusting their Account notification preferences. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to the withdrawal.

All financial transactions on the 57j77 platform are denominated in Bangladeshi Taka (BDT) and are processed through third-party payment providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. The payment providers' own privacy policies and data protection practices govern the handling of your payment credentials within their respective systems.

57j77 receives from payment providers only the information necessary to confirm the status of a transaction — specifically, the transaction reference number, the amount, the currency, and the success or failure status. 57j77 does not receive or store your full bKash PIN, Nagad PIN, banking password, or any other payment authentication credential.

Financial transaction records held by 57j77 are retained for the minimum period required by applicable record-keeping obligations. These records are used to resolve payment disputes, respond to regulatory enquiries, and maintain the accuracy of your Account balance history.

57j77 uses cookies and similar tracking technologies on the platform to enable core functionality, maintain session state, and gather aggregated analytics data. The following categories of cookies may be set when you access the 57j77 platform:

• Essential cookies: Required for the platform to function correctly. These cookies maintain your login session, store your language preferences, and enable core security features. They cannot be disabled without preventing you from using the platform.
• Functional cookies: Enable enhanced features such as remembering your game preferences, your most recently viewed betting markets, and your responsible gaming settings. Disabling these cookies will not prevent platform access but may reduce personalisation.
• Analytics cookies: Used to collect aggregated, anonymised data about how players interact with the platform — for example, which sections are most visited, how long sessions last, and which devices and browsers are most commonly used. This data helps 57j77 improve the platform experience. Analytics data is not linked to individual player identities.
• Security cookies: Used to detect fraudulent access attempts, identify bot activity, and protect the platform against automated abuse. These cookies are classified as essential and cannot be disabled.

You may manage non-essential cookie preferences through your browser settings. Most modern browsers allow you to view, block, and delete cookies. Note that disabling certain cookies may affect the functionality of the 57j77 platform. Clearing all cookies will log you out of your current session.

57j77 does not sell personal data to third parties. 57j77 may share personal data with the following categories of recipients only where necessary and on a lawful basis:

• Payment providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive the minimum data necessary to process a specific deposit or withdrawal transaction on your Account.
• Game content suppliers: Third-party game studios including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi may receive session identifiers and stake amounts in the format required to operate their game engines within the 57j77 platform. These studios are contractually prohibited from using this data for any purpose beyond game operation.
• Identity verification service providers: Where 57j77 uses a third-party KYC service to assist in verifying identity documents, that service will process the submitted documents solely for the verification purpose and under a data processing agreement with 57j77.
• Fraud prevention and anti-money laundering services: 57j77 may share data with fraud prevention agencies and financial intelligence services where there is a legitimate and proportionate interest in preventing financial crime or where required by applicable law.
• Law enforcement and regulatory authorities: 57j77 will disclose personal data to law enforcement agencies, courts, or regulatory bodies when required to do so by a binding legal obligation or a lawful order.
• Professional advisors: Solicitors, auditors, and other professional advisors retained by 57j77 may access personal data to the limited extent necessary to provide the relevant professional service, and are bound by confidentiality obligations.

All third parties with whom 57j77 shares personal data are required, where applicable, to handle that data in accordance with appropriate data protection standards and are prohibited from using it for any purpose beyond the stated purpose of the data sharing arrangement.

57j77 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following retention principles apply:

• Active Account data: Personal data associated with an active Account is retained for the duration of the Account relationship and for a defined period following Account closure, to enable the resolution of any outstanding disputes or legal obligations.
• Identity verification documents: Copies of government-issued identity documents and proof of address submitted for KYC verification are retained for a minimum period following Account closure, as required by anti-money laundering record-keeping obligations. After this period, documents are securely deleted.
• Transaction records: Financial transaction records including deposit and withdrawal history are retained for the minimum period required by applicable record-keeping obligations, typically a minimum of five years following the date of the transaction.
• Betting and gaming history: Records of bets placed and game sessions are retained for the duration of the Account relationship and for a reasonable period following closure to support dispute resolution and regulatory reporting obligations.
• Support communications: Live chat transcripts and email correspondence are retained for a defined period following the closure of the relevant support case, to enable escalation or review if necessary.
• Marketing data: Marketing preference records and associated contact data are retained until you withdraw consent or request deletion, and for a short administrative period thereafter to process the opt-out request.

When personal data reaches the end of its defined retention period, 57j77 will either securely delete the data or anonymise it such that it can no longer be linked to an individual player.

57j77 applies a range of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• TLS/SSL encryption: All data transmitted between your device and the 57j77 platform is encrypted using TLS protocols. Our SSL certificate is maintained and renewed to ensure continuous protection.
• Access controls: Access to personal data within the 57j77 organisation is restricted to authorised personnel whose role requires that access. Role-based access controls are applied across all internal systems.
• Password security: Player passwords are stored in hashed form using industry-standard hashing algorithms. 57j77 does not store or have access to plaintext passwords.
• Intrusion detection: 57j77 monitors platform traffic for anomalous access patterns, brute-force login attempts, and other indicators of unauthorised access. Suspected intrusion attempts are logged and acted upon promptly.
• Staff training: 57j77 staff members who handle personal data receive data protection training and are bound by confidentiality obligations as a condition of their role.
• Incident response: In the event of a data security incident that affects personal data, 57j77 will take prompt steps to contain the incident, assess the scope of affected data, and notify affected players and relevant authorities where required.

While 57j77 applies robust security measures, no online platform can guarantee absolute security. Players should also take steps to protect their own Account security, including using a strong and unique password for their 57j77 Account and not sharing login credentials with any other person.

As a player on the 57j77 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact 57j77 at [email protected] with your Account username and a description of your request. 57j77 will respond within a reasonable timeframe and in any case within 30 calendar days of receiving a valid request.

• Right of access: You may request a copy of the personal data that 57j77 holds about you. 57j77 will provide this information in a clear, structured format.
• Right to rectification: If any personal data held by 57j77 is inaccurate or incomplete, you may request that it be corrected. You may also update certain Account details directly through your Account dashboard.
• Right to erasure: You may request the deletion of personal data held about you. 57j77 will comply with deletion requests where there is no overriding legal obligation to retain the data. Note that identity verification documents and transaction records must be retained for defined minimum periods under applicable law and cannot be deleted before those periods expire.
• Right to restrict processing: In certain circumstances, you may request that 57j77 restrict the processing of your personal data — for example, while a dispute about the accuracy of the data is being resolved.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request a machine-readable copy of the personal data you have provided to 57j77, in a format that allows you to transfer it to another service provider.
• Right to withdraw consent: Where processing is based on your consent (specifically, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To withdraw marketing consent, contact [email protected] or update your notification preferences in the Account dashboard.
• Right to object: You may object to processing of your personal data carried out on the basis of legitimate interests. 57j77 will consider the objection and cease processing unless there are compelling legitimate grounds that override your interests.

The 57j77 platform is strictly for adults aged 21 and above. 57j77 does not knowingly collect personal data from any individual under the age of 21. Registration requires submission of date-of-birth information, and 57j77 reserves the right to request identity verification at any point to confirm that a player meets the minimum age requirement.

If 57j77 becomes aware that personal data has been collected from a player who is under the age of 21, the Account will be immediately closed, all balances will be forfeited, and all personal data associated with the underage Account will be deleted to the extent permitted by applicable legal obligations.

If you are a parent or guardian and believe that a minor in your care has accessed or registered an Account on 57j77, please contact [email protected] immediately. 57j77 takes underage access extremely seriously and will investigate and act on all such reports promptly.

We also recommend that parents and guardians use available parental control tools at the device and network level to prevent minors from accessing online betting platforms.

57j77 may send promotional emails, in-platform notifications, and SMS messages to players who have explicitly opted in to marketing communications. Marketing messages may include information about bonuses, promotions, new games, seasonal offers (including Eid, Pohela Boishakh, and BPL season promotions), and platform updates.

57j77 will not send marketing communications to players who have not opted in, or to players who have subsequently withdrawn their marketing consent. Each marketing communication will include a clear and functional mechanism to unsubscribe from future communications.

To opt in to marketing communications, players may update their notification preferences in the Account dashboard or indicate consent during the registration process. To opt out, players may use the unsubscribe link in any marketing email, update their Account notification preferences, or contact [email protected] to request removal from all marketing lists.

Transactional and operational communications — such as deposit confirmations, withdrawal processing notifications, Account security alerts, and identity verification requests — are not marketing communications and will be sent regardless of a player's marketing preference settings, as they are necessary for the operation of the Account.

The 57j77 platform integrates with a range of third-party services to deliver game content, process payments, and operate platform infrastructure. These third parties may process personal data in connection with their services as described in this clause.

Game content providers: Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, Ezugi, and other game studios whose content is delivered through the 57j77 platform operate their game engines on their own infrastructure. When you launch a game, a session token and the relevant stake data are passed to the game provider's system. Game providers' own privacy policies govern any data processing that occurs within their game environments.

Payment gateways: bKash, Nagad, Rocket, Upay, and banking partners process payment transactions through their own secure systems. 57j77 does not control the data practices of these payment providers; their respective privacy policies apply to data processed within their systems.

Platform infrastructure: 57j77 uses third-party hosting, content delivery, and security infrastructure providers to operate the platform. These providers process data only as necessary to deliver the infrastructure services and are bound by data processing agreements with 57j77.

57j77 is not responsible for the privacy practices of third-party services operating their own platforms. Players are encouraged to review the privacy policies of third-party services they interact with in connection with their 57j77 Account.

57j77 reserves the right to amend this Privacy Policy at any time. Amendments may be required to reflect changes in applicable law, changes in the products and services offered on the platform, changes to data processing practices, or corrections to typographical errors or ambiguities.

When material amendments are made to this Privacy Policy, 57j77 will notify registered players via a platform announcement or by email to the registered address associated with the Account. The updated Privacy Policy will be published on this page with a revised effective date displayed at the top of the page.

Your continued use of the 57j77 platform following the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms. If you do not accept any revised Privacy Policy, you must close your Account and withdraw any outstanding Real Funds balance before the effective date of the amendment.

57j77 recommends that players review this Privacy Policy periodically to remain informed of current data practices. The "Last Updated" date at the top of this page will always reflect the date on which the most recent amendment became effective.